Delivery Information
INFORMATION
| SHOP | OBITSU SHOP |
|---|---|
| Distributor | OBITSU PLASTIC MANUFACTURING |
| SALES MANAGER | Yuriko Maki |
| LOCATION | Kanamachi 4-4-11 Katsushika-ku Tokyo Japan |
| TEL | 03-3600-2561 |
| FAX | 03-3608-7745 |
| MAIL ADDLESS | obitsu@obitsu.co.jp |
| HP | http://www.obitsu.co.jp |
| PRODUCTS HANDLED | Movable original Obitsu body、and accessory parts |
| SALES QUANTITYquantity | Products are limited stock. In the unlikely event that an ordered item is out of stock, this will be noted on the quotation. |
| EFFECTIVE DATE OF QUOTATION | Please make payment within 5 days after the quotation is sent. If payment is not confirmed within 5 days after the quotation is sent, the order will be cancelled. |
| DELIVERY DATE | Delivery will be made within 7 business days after payment is confirmed. オーダー翌日に発送手配を行いますが We will arrange shipping after confirming payment, but it may take a few days if weekends or national holidays fall on top of the payment. Shipping may be delayed for some other items. Your purchased products will be shipped via Japan Post EMS with an insurance/tracking. For further details, please check Japan Post EMS website. http://www.post.japanpost.jp/int/ems/index_en.html * Shipping cost must be paid by the customer. |
RETURNS AND DEFECTIVE ITEMS
| Return Deadlines and Conditions | In principle, we do not accept returns or exchanges. However, in the event of an accident such as wrong item, initial defect, defacement, etc., we will exchange the unused items only upon payment on delivery. Please contact us and return the item within 10 days of receipt. Note that slight differences in color may occur in the same product depending on the production lot. As a rule, we do not accept returns or exchanges due to color blurring caused by lot size. Please place your order with understanding and acknowledgement. |
|---|---|
| RETURN POSTAGE | Please bear the cost in case of customer convenience. However, the Company will bear the cost of exchanging defective items or exchanging incorrectly delivered items. |
| DEFECTIVE PRODUCT | In the unlikely event of a defective product, we will check our inventory and replace it with a new or equivalent product. Please contact us by e-mail or phone within 10 days of receipt of goods. Please note that we will not be able to accept requests for returns or exchanges after the deadline. |
PAYMENT METHODS
| Payment method | bank transfer and Paypal. *If you wish to pay by PayPal, please mention it in the comments section. |
|---|---|
| PAYMENT DEADLINE | Within 5 days after sending the quotation. |